Remote Monitoring and Maintenance
Via the RAPID monitoring solution, VBR Turbine Partners can solve 40% of controls and instrumentation problems remotely. However, some problems require physical intervention in the gas turbine’s sensors, cabling or control system.
RAPID reduces downtime and ensures our engineers are fully prepared when they come to your location. By providing proactive support, RAPID has helped many clients avoid callouts. RAPID is available to all LM operators.
How RAPID works
RAPID is a secure hardware solution allowing VBR engineers to log into your HMI interface remotely. They can then diagnose issues and provide real-time support. You control the access with a physical switch, which you switch on. Once the troubleshooting is done, you turn it off, ensuring complete control and security.
Key RAPID features
Secure Connection
RAPID uses a 1-on-1 hardwired connection with a manual switch in your control room.
Full IT Security Compliance
Working with your IT department, we establish a VPN firewall for secure and temporary access.
Quick Diagnostics
We can check alarms, perform engine mapping and even resolve partial issues remotely
Why Choose RAPID
Proven Security
Tested by IT security firms and trusted by major customers.
Faster Problem Resolution
Remote diagnostics mean we arrive on-site with the right tools and solutions when necessary.
Request a Demo
Interested in seeing how RAPID can improve your gas turbine operations? Contact us for more information or to schedule a demo. We also have customer testimonials available to share their experiences with RAPID, often avoiding costly call-outs and reducing downtime.
Top 3 questions about RAPID Monitoring
These are the top 3 questions our customers ask about RAPID Monitoring. If you have other questions, feel free to reach out via the buttons below:
01How secure is RAPID?
 RAPID is a highly secure solution that uses a 1-on-1 connection and a physical switch for access control. VBR uses dedicated, VPN-secured laptops that meet all IT security standards. Â
02How often do you provide remote support?
We support customers throughout the year and, in some cases, even proactively before an alarm occurs. Â
03What percentage of problems can be solved remotely?
 RAPID resolves approximately 40% of gas turbine issues remotely, particularly those related to controls and instrumentation. Â
